Help & FAQ

We're a local community marketplace

We want to make it easy for you to buy and sell, find rentals, roommates, job opportunities, advertise local services and events.

Come in and make yourself at home Browse Listings or Post an Ad

Yes! We're a free service.
We do not charge a fee for posting listings here.
We don't take a percentage of users' sales.

We do offer optional paid services to business owners and individuals.

Please use our Contact Us form if you have questions or concerns regarding an ad, your account, or if you encounter problems using Claz. We'll be happy to help you !

Absolutely! You're welcome to post anything (almost ) here.

We offer 7 main categories: Vehicles Stuff For Sale Housing for Rent Real Estate Local Services Jobs Community

The Post Ad button at the top is a good place to start.

Not sure which category fits best ? Leave it to our friendly Autodetect Category Bot

Yes! It's free!

You're welcome to Post a Service as a local service provider.
You can also Post a Specific Item from your inventory.

You can always add Premium Features later to help your listings get the extra attention.

Yes. Job listings are free.

You can add Premium Features to your job listings to help them get the extra coverage.

There are a few things you can do to help your listings get the attention they deserve.

Be specific. Provide more details if possible, such as pictures, price, and contact information. Detailed listings show at the top and get more views.
Check back often. This way you let us and other users know your listings are up-to-date. We'll keep your ads active and will automatically repost them to the top every time you visit.
Try our premium service. Whether You run a Small Business or Big Business - we can make your listings stand out and reach more people.

We kindly ask you to post listings in the area where the item, service, job position or the property is physically located, so that others could find your ad based on their location preferences.

Many of our visitors are searching within a wide radius or even nationwide.
They will see your listing if it's within their preferred area and if they're willing to travel.

We repost your listings automatically every time you visit.
We may check back with you from time to time to make sure your listings are up-to-date and we'll let you know when they expire.

Yes!

We currently limit this feature to Premium Business Listings to prevent spam.

We don't accept spam, fake listings, vulgar content and multi-level marketing.

Check our Prohibited Content Policy and Terms & Conditions for the full list of restrictions.

It happens to the best of us

No worries! The good news is that rejections are temporary and are easy to fix

Every time our system suspects a violation of Prohibited Content Policy, the listing is pulled aside for an inspection. You will receive a "Your Listing Was Rejected" email from us with some details about the violation and a link to Submit an Appeal.

It usually takes a few minutes for the listing to be reinstated after an appeal is submitted and reviewed.

Claz is a venue. Our mission is to provide a free marketplace for private sellers and buyers. We do our best to block fraudulent and illegal listings, however we don't pre-screen users and we're not directly involved in the transactions between buyers and sellers.

We encourage you to only deal with people that are local and that you can meet in person or to use an escrow service for your transactions.

You can use the Send Message button to contact sellers. We will relay your inquiry to the person who posted the listing and will follow up with them to get the response.

When discussing a deal, we recommend using built-in Claz Messaging System instead of contacting users directly via text or email they may specify in the listing's description because:
- It's private: we do not reveal your email address to the other user
- It's secure: our system automatically checks messages for spam and any indication of a potential fraudulent or suspicious behavior
- It's convenient: we keep you updated via the email, you can also track when the recipient has read your messages
- In case of unexpected situations, we can only provide assistance if the conversation occurred within the Claz Messaging System

Messages sent to the spam folder:
If a message ends up in your spam folder, it indicates that our system has a very high level of confidence that the other user is engaging in behavior that is considered fraudulent, illegal, abusive or suspicious. For your safety, we do not display these messages in your main inbox or send you notifications about them. However, we provide a spam folder where you can review these messages if needed.

Avoid contacting someone outside the Claz messaging system. We provide messaging for a reason: it's safe and secure. When you use Claz messaging system, you never need to give out your email address or phone number.

We encourage you only deal with people that are local and that you can meet in person. Meet in person to complete a transaction. Busy public places like coffee shops are safe, convenient meeting spots.

The best way to complete a transaction is to exchange the item and pay at the same time.

Never transfer funds or use a debit card/check to pay someone in advance.

Make sure information on the condition of the item, price and payment method is clearly outlined and agreed upon prior to the meeting.

Before paying for something and completing the transaction, inspect the item and check that everything matches the seller's description.

Avoid certified/cashier checks and money orders !
Never wire funds and never give out personal information (i.e. social security number, bank account number).

When purchasing vehicles, always verify the vehicle identification number (VIN) and consult third party sources that can check the vehicle's history for theft, damage and identification.

You can create, edit, repost and delete your listings on the My Listings page.

Also, we encourage you to flag expired or obsolete listings while you Browse Classifieds

Sometimes your email provider may choose to block or delay an email from us.
Most of the time this is outside of our control and an action on your end may be needed to fix it:

- Check your SPAM folder for blocked messages from claz.org
- Send an empty email to noreply@claz.org and request another confirmation code
- Sign In with Google or Sign In with Facebook as an alternative way to confirm your email

Please use the Forgot Password page to recover your password.

Contact Us if you need any assistance and we'll be happy to help !

Please use the Contact Us page. We'll be happy to help you.