Help & FAQ
- What's Claz ?
We're a local community marketplace
We want to make it easy for you to buy and sell, find rentals, roommates, job opportunities, advertise local services and events.
Come in and make yourself at home Browse Listings or Post an Ad
- Is this a free service?
Yes! We're a free service.
We do not charge a fee for posting listings here.
We don't take a percentage of users' sales.
We do offer optional paid services to business owners and individuals.
- How can I contact you ?
Please use our Contact Us form if you have questions or concerns regarding an ad, your account, or if you encounter problems using Claz. We'll be happy to help you !
- Can I post my stuff here ?
Absolutely! You're welcome to post anything (almost ) here.
We offer 7 main categories: Vehicles Stuff For Sale Housing for Rent Real Estate Local Services Jobs Community
The Post Ad button at the top is a good place to start.
Not sure which category fits best ? Leave it to our friendly Autodetect Category Bot
- Can I post a business listing ?
Yes! It's free!
You're welcome to Post a Service as a local service provider.
You can also Post a Specific Item from your inventory.
You can always add Premium Features later to help your listings get the extra attention.
- Is it free to post a job listing ?
Yes. Job listings are free.
You can add Premium Features to your job listings to help them get the extra coverage.
- How can I help make my listings stand out ?
There are a few things you can do to help your listings get the attention they deserve.
Be specific. Provide as many details as possible, including pictures.
Repost your listings. We'll bump them up and let others know they're still active.
Try Premium. Get up to 10x more views, reach out to 10x more visitors.
- Can I post my listings in multiple locations ?
We kindly ask you to post listings in the area where the item, service, job position or the property is physically located, so that others could find your ad based on their location preferences.
Many of our visitors are searching within a wide radius or even nationwide.
They will see your listing if it's within their preferred area and if they're willing to travel.
We currently limit this feature to Premium Business Listings to prevent spam.
- Is there something I cannot post here ?
- My listing was rejected. What should I do ?
It happens to the best of us
No worries! The good news is that rejections are temporary and are easy to fix
Every time our system suspects a violation of Prohibited Content Policy, the listing is pulled aside for an inspection. You will receive a "Your Listing Was Rejected" email from us with some details about the violation and a link to Submit an Appeal.
It usually takes a few minutes for the listing to be reinstated after an appeal is submitted and reviewed.
- How do I stay safe on Claz ?
We encourage you to only deal with people that are local and that you can meet in person. Meet in person to complete a transaction. Busy public places like coffee shops are safe, convenient meeting spots.
The best way to complete a transaction is to exchange the item and pay at the same time.
Never transfer funds or use a debit card/check to pay someone in advance.
Make sure information on the condition of the item, price and payment method is clearly outlined and agreed upon prior to the meeting.
Before paying for something and completing the transaction, inspect the item and check that everything matches the seller's description.
Avoid certified/cashier checks and money orders !
Never wire funds and never give out personal information (i.e. social security number, bank account number).
When purchasing vehicles, always verify the vehicle identification number (VIN) and consult third party sources that can check the vehicle's history for theft, damage and identification.
- How do I edit or delete my listing ?
- I did not receive the 5-digit email confirmation code
Sometimes your email provider may choose to block or delay an email from us.
Most of the time this is outside of our control and an action on your end may be needed to fix it:
- Check your SPAM folder for blocked messages from claz.org
- Send an empty email to firstname.lastname@example.org and request another confirmation code
- Sign In with Google or Sign In with Facebook as an alternative way to confirm your email
- I need to change my password
- How do I close my account ?
Please use the Contact Us page. We'll be happy to help you.