Customer Service for at Home Business PT or FT

Responsibilities: • The Sales Representative is expected to spend 99.99% of their work time servicing the needs of customers by placing calls, answering calls, writing emails, processing orders, doing research on behalf of customers. • Verbal communication is expected to be, without fail, completely courteous and professional, regardless of the demeanor of the client, vendor, or other third party. • The Sales Representative is required to provide an excellent customer experience by being available, prompt, courteous, reliable, truthful, knowledgeable, accurate, and genuinely helpful. The customer experience should exceed their wildest expectations at every juncture and being simply satisfactory is simply unacceptable. • The Sales Representative is required to tell the truth at all times and uphold the values, integrity and reputation of the company in every way. • The Sales Representative is expected to work collaboratively with the Operations team to ensure that orders are completed smoothly and exceed customer expectations. Desired Skills and Experience: • Experience in the Sales industry is preferred; we seldom consider candidates that have not worked in the industry before but apply because our training is superb. • Proven ability to manage thousands of leads and sell quickly and effectively. • The personality type that will be best for this role is someone who is highly self-motivated, competitive, careful, strategic, and relentlessly organized! If you don’t LOVE talking to people on the phone you will HATE this job. • Strong written and verbal communications required. • Competency with Email, Microsoft Office, and Internet research required. • College degree preferred. Please call (2254834449) to setup an interview..
Updated 18-Nov-2014
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