Complex Supervisor - Mid-America Sports Complex & Heritage Park
Summary: Direct contact with public and responsible for daily functions during working hours. Also provide information and assistance to participants and visitors at gate entrance. - Responsible for opening and closing the facility. Turning field lights on/off. - Supervises complex to ensure all complex and league policies are being followed. - Provides customer service for participants and patrons; handles complaints/concerns, resolves problems in relation to league and tournament play, and field rentals. - Assists Complex Officer as needed when enforcing rules and regulations and making on site decisions pertaining to visitor safety. - Responsible for completing daily league scorecards. Light paperwork and data entry. - Communicates on a regular basis with Sports and Facilities North Adult Sports Coordinator. - Requires basic knowledge of complex regulations, safety concerns, and an understanding of specific laws when it comes to consuming alcohol, service animals, and others. - Responsible for completing any necessary paperwork for injuries and turning it into Adult Sports Coordinator.
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