About You: You're a warm hearted individual who empathizes and cares about your patients. You understand that customer service, and making people feel great is essential. You look at every interaction as an opportunity to make someone happier than they were before standing in front of your desk. While you can empathize, you're also able to take charge of co-workers to make sure things get done. You have a great attitude and are always upbeat and cheery to be around. People in your life say you pick them up when they're feeling down. You like cosmetic surgery and get excited about the beauty and fashion industry. Your upbeat attitude is only surpassed by your ability to learn new things. You pick up new tasks with ease and don't mind when things have to change. You're great at following and writing procedure and have a knack for details. You make lists and love to cross off the completed tasks when they're done, and done well. You take responsibility for your tasks and don't need anyone to follow up once you've been asked to do something. Sloppiness and half measures are completely foreign to you. You get satisfaction from doing things right and checking your own work. You're equally as comfortable on the phone as you are on email and social media. You're able to use computers with ease and you're pretty good at troubleshooting minor items. You're comfortable updating programs and are not scared to dive into new software. You understand the difference between an Insurance Only office and a customer service centric plastic surgery office. You understand what it means to deliver an "experience" and you don't mind ensuring that patients have a consistent and positive interaction at every visit. You have medical experience ÃÂÃÂÃÂÃÂ¢ÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂ cosmetic medical experience being a valuable bonus. You're tidy and orderly in your habits and enjoy maintaining a clean and efficient working environment. This characteristic also translates to your care in writing the English language. You have great spelling and grammar and a fluent command of the English language. People remark on your ability to communicate and make yourself understood both verbally and in written form. Your professional training and experience includes the following: Keyboarding speed of at least 65 w.p.m. Excellent computer skills, including MS Word, Excel and scheduling program. Willingness and ability to learn all additional necessary tasks for this position. Familiarity with a healthcare environment. Ability to prioritize, organize workload and plan independently. Demonstrated ability to effectively deal with complex situations and the multiple demands of coordinating a plastic surgery office. About the Job: You'll be providing reception, secretarial, computer, office management, and general office help to a successful plastic surgery office. The environment is not that of a typical Insurance style office. You'll be surrounded by pleasant surroundings and a clean, upscale working environment. Tasks that need to be performed include the following, but are not limited to this list: Organizing invoices and matching them to packing slips Filing Inventory Recording breast implant orders Making coffee and serving as required Ordering office supplies General computer work including typing and spreadsheets Preparing medical charts Preparing client packages for surgery Telephone reception Booking confirmations Payment processing Scheduling Responding to email inquiries promptly and professionally Office Management Patient Interaction and coordination Nice To Have But Not Mandatory 1. Spanish as a second language 2. Nursing Qualifications 3. Experience with cosmetic surgery 4. Previous medical experience Compensation: You'll have the opportunity to advance in salary with time and proof of your abilities. The salary is TBD / year plus discounts on the many products and ...
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