Welcome to your new family

Welcome to your new family Position: Resort Welcome Ambassador $9.25 Per Hour. JOB SUMMARY 1. Greets and registers incoming members and guests 2. Maintains front entrance and ranger station appearance 3. Distributes information to members and guests upon arrival 4. Intervenes in resort disturbances 5. Records and secures all fees collected at the ranger station 6. Answers telephone/radio calls and relays messages to staff and members 7. Assists other department staff when and where needed to ensure a seamless operation ESSENTIAL JOB DUTIES Provides superb customer service; including resolving customer complaints SKILLS, EDUCATION AND EXPERIENCE 1-2 years experience in Hospitality, Recreation, and or Retail business High school diploma or equivalent preferred Basic reading, writing, and math Excellent interpersonal skills, tact, and problem solving abilities Good communication skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee must occasionally lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Updated 5-Nov-2011
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