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Our story At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organ...
[Customer Service / Fully Remote] - Anywhere in U.S. / up to $60k-yr / Medical + Dental Benefits - As a Customer Service Rep you'll: Answer incoming phone calls; Place outbound customer phone calls; Reply to customer emails; Manage a ticketing system (FreshDesk); Perform various clerical and data entry duties; Contribute to a startup, meaning it's always all-hands-on-deck and new duties and res...
[Customer Support / Remote] - Anywhere in U.S. / M-F 10:30a-7p EST / Apple computer provided / Competitive Pay / Comprehensive Benefits (Health-Dental-Vision-401K-PTO) / Ability to work extended hours during holidays and on weekends as necessary - As a Customer Service Rep you'll: Answer incoming calls, online chats, and emails in a timely, efficient and professional manner; Enter customer supp...
[Call Center / Remote] - Anywhere in U.S. / M-F 12:30-9p EST / Competitive pay + benefits - As a Member Services Representative you'll: Handle incoming calls from members and clients regarding a variety of requests; Use top-notch interpersonal skills to understand customers' inquiries or complaints and deal effectively with callers who may be frustrated or angry; Navigate multiple databases sim...
[Office Assistant / Remote] - Anywhere in U.S. / Competitive pay / Ability to work a flexible schedule including nights, weekends, and holidays - As a HR Administrative Assistant you'll: Maintain employee records; Check references; Maintain new hire tracking and checklists; Draft offer letters for new hires; Update HR databases as needed; Submit requests for employee access to systems; Process ...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Provide excellent customer service by placing and receiving phone calls to and from patients of Americollect's clients to collect payments for their medical expenses; Kindly offer solutions and negotiating payment term balances that meet the needs of the client, patient, and business; Talk with consu...
[Customer Service / Remote] - Anywhere in U.S. / Both PT & FT Available / Up to $18 per hour - As an Appointment Setter you'll: Place calls to real estate agents setting appointments for loan officers; Inform clients about products, prices, features, and their benefits through scripted phone calls; Answer client questions regarding product and services or direct to the proper channel; Achieve q...
[Administrative Assistant / Remote] - Anywhere in U.S. / $25 per hour / Benefits (Health-Vision-Dental-Life-Retirement) / Fitness membership reimbursement - As a HR Administrative Coordinator you'll: Support the recruiting and onboarding process; Work with hiring managers to develop job descriptions; Schedule interviews with potential candidates; Maintain a spreadsheet with open position; Sched...
[Customer Service / Remote] - Anywhere in U.S. / Both PT & FT Available / Up to $18 per hour - As an Appointment Setter you'll: Place calls to real estate agents setting appointments for loan officers; Inform clients about products, prices, features, and their benefits through scripted phone calls; Answer client questions regarding product and services or direct to the proper channel; Achieve q...
[Office Assistant / Remote] - Anywhere in U.S. / $15 per hour / Budget for the technology tools you need / 100% coverage on health, dental, and vision / 401K / Vacation stipend - As a Care Operations Administrative Assistant you'll: Provide general and ad-hoc administrative support to the Care Team including drafting correspondence and troubleshooting issues; Prepare disputed charge cases for c...
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Specialist you'll: Provide every customer with world class customer service; Respond to customer inquiries via phone, email and live chat; Recommend additional products to customers by using cross-sell and up-sell techniques; Assist customers with the placement of orders, returns and exchanges; Listen atten...
Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you're a tax professional, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also pla...
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / CST hours / Email (No phone) - As a Customer Service Agent you'll: Work directly with clients through email and provide personalized support across Stich Fix's proprietary platforms; Create amazing client experiences through effective communication; Navigate between multiple client interactions and internal systems while working...
[Customer Service / Remote] - Anywhere in U.S. / $15-hr / Benefits (Medical-Dental-Vision-401k-PTO) / Schedule may include Saturdays - As a Customer Support Rep you'll: Handle inbound/outbound phone calls-emails-and-chats from online customers; Process online orders-returns-replacements-adjustments-warranties-and-installations; Understand and resolve customer questions-concerns-issues-and-needs...
[Call Center / Remote] - Anywhere in U.S. / Competitive Pay / 40 hours per week / Flexible weekend and PM shift availability - As a Hotel Guest Service Agent you'll: Answer incoming calls from outside and within hotels; Transfer calls to relevant departments; Log wake up calls and perform wake up call services; Enter tickets into hotel guest management systems; Use Property Management Systems t...
[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive pay - As an Adminstrative Project Coordinator you'll: Coordinate activities, resources, and scheduling for the successful execution of client projects as directed by the project lead; Assist in the preparation of project proposals, estimates, and budgets; Enter data, to include spreadsheet cleaning, website scraping, and gener...
[Customer Service / Remote] - Anywhere in U.S. / Competitive hourly rate / Ability to work evenings and weekends - As a Customer Support Rep you'll: Answer incoming customer calls and emails to solve problems and educate users; Maintain a high level of professionalism with users and work to establish a positive rapport with every caller; Update customer information in help desk software during ...
[Member Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Representative you'll: Support Paytient members as they set up and use their Paytient account to better access and afford care; Timely answer inbound email, instant message and phone inquires from Paytient members; Deliver an outstanding experience to members; Troubleshoot technical issues across multiple pla...
[Customer Support / Remote] - Anywhere in U.S. / Competitive Salary / Benefits (Medical-Dental-Vision-401K) - As a Customer Service Rep you'll: Work to resolve technical problems reported by customers via phone (inbound and outbound)-email-and-live chat; Provide exceptional customer service in a responsive-resourceful-and-friendly manner; Answer questions related to Gaggle products; Analyze and...
[Call Center / Remote] - Anywhere in U.S. / Up to $18.50 per hour / Benefits (Medical-Dental-Vision-Life-PTO-401k) / Computer equipment provided / Schedules include late evening hours (until 10p) and 1 weekend day - As a Claims Customer Service Rep you'll: Take inbound calls from customers; Care for customers recently in accidents by demonstrating empathy while setting up new claim reports; Sha...
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