732-822-9507 ... It's probably 8 years old,now, but is working beautifully! It's just too big for the space in our new laundry room. It is a Whirlpool Commercial 19.6 cu. ft upright freezer - it is very cold, keeps stuff frozen for months. Usually it doesn't have ice in it, but, someone left the door open, and thus the ice. A quick defrost will clear it away.